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Bath Super Shop

Terms and Conditions

ATTENTION: This legal notice applies to the entire contents of the Website under the domain name and to any other purchase order placed by you through this Website. Please read these terms carefully before using the website.
Using the Website indicates that you accept the general terms on Use of the Website regardless of whether or not you choose to register and purchase with us. If you do not accept these terms, do not use the Website. If you intend to register with this website, please also read through the Privacy Policy.
If you intend to place any order with us through this Website, please also read through the Returns Policy.
This notice is issued by BathSuperShop Limited T/A BathSuperShop.
This legal notice shall be governed by and construed in accordance with English law.



    1.1. We operate the website We are BathSuperShop Limited T/A BathSuperShop, a company registered in England and Wales under company number 8161697 and with our registered office at 204 Harrow View, Harrow, Middlesex, HA2 6PL, United Kingdom. Our main trading address is 204 Harrow View, Harrow, Middlesex, HA2 6PL, United Kingdom. Our VAT number is 140748812.

    1.2. You may access most areas of the website without registering your details with us. Certain areas of the website are only open to you if you register.

    1.3. By accessing any part of the website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the website immediately.

    1.4. The company may revise this legal notice at any time by updating this posting. You should check the website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the website.


    2.1. You are permitted to print and download extracts from the website [for your own use] on the following basis:

    (a) No documents or related graphics on the website are modified in any way;

    (b) No graphics on the website are used separately from the corresponding text; and

    (c) the company’s copyright and trade mark notices and this permission notice appear in all copies.

    2.2. Unless otherwise stated, the copyright and other intellectual property rights in all material on the website (including without limitation photographs and graphical) are owned by the company or its licensors. For the purpose of this legal notice, any use of extracts from the website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of the terms of this legal notice, your permission to use the website automatically terminates and you must immediately destroy any downloaded or printed extracts from the website.

    2.3. Subject to clause 2.1 no part of the website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.

    2.4. Any rights not expressly granted in these terms are reserved.


    3.1. While the company endeavors to ensure that the website in normally available 24 hours a day, the Company shall not be liable if for any reason the website is unavailable at any time for any period

    3.2. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.


    4.1. Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

    4.2. You are prohibited from posting or transmitting to or from the website any material:

    (a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

    (b) for which you have not obtained all necessary licences and/or approvals; or

    (c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

    (d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

    4.3. You may not misuse the website (including, without limitation, by hijacking).

    4.4. The company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.


    5.1. Each registration is for a single user only. The company shall not be responsible if you share your user name and password with any other person nor with multiple users on a network.

    5.2. Responsibility for the security of any passwords issued rests with you.


    6.1. While the company endeavors to ensure that the information on the website is correct, the Company does not warrant the accuracy and completeness of the material on the website. The company may make changes to the material on the website, or to the products and prices described in it, at any time without notice. The material on the website may be out of date, and the company makes no commitment to update such material.

    6.2. The material on the website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Website on the basis that the Company excludes all representations, warranties, conditions and other terms. Please refer to Conditions of Sale for any warranties applicable in the event you place any order through this website.


    7.1. Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the website. The company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.


    Please refer to the Privacy Policy and Conditions of Sale for any limitation of liability applicable in the even you register with us or place any order respectively through this Website.

    8.1. The company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company’s group companies and the officers, directors, employees, shareholders, or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may be result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitations, negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the website or your downloading of any material from the website or any websites linked to the Website.

    8.2. Nothing in this legal notice shall exclude or limit the Company’s liability for:

    (a) death or personal injury caused by negligence [as such term is defined by the Unfair Contract Terms Act 1977]; or

    (b) fraud; or

    (c) misrepresentation as to the fundamental matter; or

    (d) any liability which cannot be excluded or limited under applicable law.

    8.3. If your use of material on the website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

8.4. For orders containing multiple items, you will be charged one fee based on the collective weight of your order, unless you specifically request specialist delivery arrangements.
8.5. Once collected from our showroom, all orders are the responsibility of those drivers and staff. We are unfortunately unable to give any special delivery instructions to drivers e.g. leaving products with neighbours or in sheds. Nor are we responsible for any delays the couriers or delivery companies experience.
8.6. When your order arrives at your address, you will be given the opportunity to check and sign for the products. During delivery, we recommend a visual inspection of your order on arrival for any obvious damages, and to ensure that all products ordered are present. You are not expected to check every item before signing for the delivery.  
Once you receive your items, please do not store them away for later inspection, as if any goods received are damaged, faulty or incomplete, you must notify us within 24 hours of delivery via email or telephone, quoting your order number for reference. Please open each box and check thoroughly for damages. If we are notified within the given time frame, we will then organise a replacement and collection.
8.7. In any situations in which customers have adhered to terms and conditions, yet have received goods that are incorrectly supplied or damaged in transit, BathSuperShop will replace goods free of charge. Please note that in some cases, a courier will refuse to collect and we will be unable to organise a collection, for example in the case of broken glass or pottery. 
8.8. Upon signing, responsibility for these products passes on to you, and any risk of damage or loss is assumed by the purchaser. We are not responsible for any goods received or unpacked by anyone other than the purchaser, so please ensure that person is present to check and sign for the goods at the supplied delivery address. 
8.9. Please do not fit any damaged goods, as we will be unable to replace or refund damaged items which have been installed. If you find your goods are damaged, please get in touch with us and we'll do our best to help.
All damaged goods, wherever possible, must be returned in their original packaging. For international buyers, we cannot be responsible for any postage cost if the item is found to be faulty or damaged. In instances of international orders, product guarantees which depend on British manufacturing standards or assume the end user has a British Standard water system are no longer applicable. 
Please be aware that we cannot be held responsible for any loss or damage incurred due to errors made by the purchaser during checkout, for example entering incorrect address details, so please ensure all information is correct before processing your order. 
8.10. If you fail to take delivery on the date agreed, then we reserve the right to charge for any subsequent deliveries.
8.11. We advise against booking any installers, or engaging in preparatory work until full receipt and inspection of your goods, and will not be liable for any tradesperson costs, consequential loss or compensation in any way. Delivery timescales are given as estimates in good faith, but cannot be taken as precise or exact information. 
We will not liable for any plumbers costs, consequential loss or compensation in any way.
8.12. Our out of stock items are listed with an estimated timescale. These are dates estimated by our suppliers, and are subject to change. We will confirm when an item is back in stock via either telephone or email, and then action can be made for your chosen delivery method.
8.13. If goods are ordered over the weekend or bank holiday, please be aware that the order date is taken as the next available working day for delivery purposes.
8.14. When goods are collected from the BathSuperShop showroom dispatch warehouse they become the responsibility of the designated courier. We cannot be held responsible for any delay's that the courier experiences.
8.15. For standard pallet deliveries, the responsibility of disposing of delivery packaging materials, such as pallets lies with the customer.
8.16. Delivery will be made at the kerb or at the doorstep only.